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Short-term Consultancy for Design & Facilitation of Learning Sessions

UNICEF PD All Staff Learning Retreat, 4th December 2013

Terms of Reference


UNICEF’s Programme Division (PD) based out of New York Headquarters aims to manage and organise the organization’s programmatic agenda in a coherent and coordinated manner adding value to country programmes and leveraging the capacity of the organization to secure needed resources for results for children. PD’s key functions are to provide technical leadership, sector specific technical guidance, support to country offices to influence national programmes to go to scale with proven interventions as well as manage and disseminate programme knowledge and experiences. In addition to cross-cutting thematic areas that include mainstreaming gender, disability and human rights, integrating early childhood development, adolescent development, and humanitarian support, the Division promotes the leveraging of strategic partnerships and the integration of communication for development strategies into sectoral technical responses within the human rights framework.
Programme Division engages in strategic partnerships and promotes management modalities that take full advantage of cross-sectoral and inter-divisional synergies while fostering strong links with Regional and Country offices.

In line with the Strategic Plan Focus Areas, Programmes focus on 4 outcome areas namely survival, growth and development (related to health, nutrition, water sanitation); basic education and gender equality; HIV/AIDS; and child protection. The Division is headed by a Division Director supported by 3 Deputy Directors. Each section is headed by an Associate Director and comprises Units or cross-functional teams. In addition to the Technical Sections and Units, PD also has several cross-sectional voluntary or official groups such as Divisional Staff Representatives, the Divisional Management Team and the Divisional Learning Committee that facilitate work processes and promote staff well-being. Overall, the Division has working within it a diverse group of close to 280 core professional and administrative staff members who bring with them a rich background and experience in the areas mentioned above. PD’s staff members represent all regions of the world, ages, sex, years of working with UNICEF and educational backgrounds. To bring the differing areas of work together and keep staff abreast of organisational priorities as also to promote continued staff learning and development, the Division regularly conducts staff meetings and events.

In line with this, the PD Learning Committee, under the guidance and approval of the Division Director who is also the Chair of the Committee, is organising a Staff Learning Retreat scheduled for 4th December 2013. For this day-long event , the Committee would like to conduct concurrent learning sessions that cut across technical functions and staff levels, build individual knowledge and skills, and promote team work and cooperation. In consultation with staff and experts, the following areas, related to organisational and staff development, have been identified as important:

  1. presentation and facilitation skills

  2. understanding leadership

  3. understanding team dynamics

  4. difficult conversations or negotiation or delegation.

To design and facilitate the sessions, the Committee would like to invite individual consultants with expertise in designing and conducting learning sessions on the range of topics described above, to apply as candidates for this assignment. Once selected, each consultant will be expected to work in partnership with other facilitators to design his/her respective sessions.


The consultants will be expected to design, conduct and evaluate a learning session, based on their individual expertise, on the topics as described above. All sessions will need to consider staff across levels, age groups and backgrounds and work towards enhancing knowledge and skills relevant to working in a large, human-rights based, multi-cultural organisation such as UNICEF. They will need to be in line with UNICEF core values and competencies that include: diversity and inclusion; integrity; commitment; communication; working with people; and drive for results. The sessions will be conducted concurrently and will need to be delivered within a time period of 4 to 6 hours (approximately half – three quarters of a day). At least 60 - 75 staff members are expected to participate in this event. Consequently each session will have to be designed for approximately 20-30 participants. Location for the retreat will be confirmed closer to the date, however will be in New York City.

Key Tasks for Consultants

  • Familiarise themselves with UNICEF and key requirements of this ToR

  • Provide inputs as necessary to the organising team to finalise and build on the learning day plan including session learning outcomes and feedback components

  • Work with other facilitators to design and facilitate the learning sessions, and the day overall.

  • Prepare an evaluation report including future recommendations to build on the learning day outcomes

Key Qualifications

  • Advanced university degree in human resource management and development and/ or organisational development with specific expertise or experience in the session topic for which application is being submitted

  • Proven and strong experience in the design, facilitation and evaluation of short and long trainings for competency development of organisational staff from diverse backgrounds

  • Solid experience in the development sector specifically with UN agencies. Previous work experience with UNICEF will be highly advantageous

  • Knowledge and understanding of work styles and ethics across cultures

  • New York based consultant will be preferred


  • Design & Facilitation of Learning Sessions

  • Evaluation Report with participant feedback and future recommendations

Expected Number of Working Days & Time Period

Not more than 4 working days between 25th November and 15th December 2013. This will include time for preparation and facilitation of all concurrent sessions on 4th December, as well as final evaluation.

Payment Schedule

To be paid in full and against invoices, upon completion of the design and facilitation of the learning sessions and submission of report.

How to Apply

Qualified candidates are requested to submit a cover letter indicating daily rate or lumpsum fee along with their CVs and filled P11 forms (which can be retrieved at /about/employ/index_53129.html), by 5th November 2013 to pdconsultants@ with subject line “Consultancy for Design & Facilitation of Learning Sessions.  Applications submitted without a daily rate will not be considered.

NOTE: Files should not exceed 5.0 MB limit

General Conditions of Contracts for the Services of Consultants / Individual Contractors

  1. Legal Status

The individual engaged by UNICEF under this contract as a consultant or individual contractors (the “Contractor”) is engaged in a personal capacity and not as representatives of a Government or of any other entity external to the United Nations. The Contractor is neither a "staff member" under the Staff Regulations of the United Nations and UNICEF policies and procedures nor an "official" for the purpose of the Convention on the Privileges and Immunities of the United Nations, 1946. The Contractor may, however, be afforded the status of "Experts on Mission" in the sense of Section 22 of Article VI of the Convention and the Contractor is required by UNICEF to travel in order to fulfill the requirements of this contract, the Contractor may be issued a United Nations Certificate in accordance with Section 26 of Article VII of the Convention.

  1. Obligations

The Contractor shall complete the assignment set out in the Terms of Reference for this contract with due diligence, efficiency and economy, in accordance with generally accepted professional techniques and practices.

The Contractor must respect the impartiality and independence of UNICEF and the United Nations and in connection with this contract must neither seek nor accept instructions from anyone other than UNICEF. During the term of this contract the Contractor must refrain from any conduct that would adversely reflect on UNICEF or the United Nations and must not engage in any activity that is incompatible with the administrative instructions and policies and procedures of UNICEF. The Contractor must exercise the utmost discretion in all matters relating to this contract.

In particular, but without limiting the foregoing, the Contractor (a) will conduct him- or herself in a manner consistent with the Standards of Conduct in the International Civil Service; and (b) will comply with the administrative instructions and policies and procedures of UNICE relating to fraud and corruption; information disclosure; use of electronic communication assets; harassment, sexual harassment and abuse of authority; and the requirements set forth in the Secretary General's Bulletin on Special Measures for Protection from Sexual Exploitation and Sexual Abuse.

Unless otherwise authorized by the appropriate official in the office concerned, the Contractor must not communicate at any time to the media or to any institution, person, Government or other entity external to UNICEF any information that has not been made public and which has become known to the Contractor by reason of his or her association with UNICEF or the United Nations. The Contractor may not use such information without the written authorization of UNICEF, and shall under no circumstances use such information for his or her private advantage or that of others. These obligations do not lapse upon termination of this contact

  1. Title rights

UNICEF shall be entitled to all property rights, including but not limited to patents, copyrights and trademarks, with regard to material created by the Contractor which bears a direct relation to, or is made in order to perform, this contract. At the request of UNICEF, the Contractor shall assist in securing such property rights and transferring them to UNICEF in compliance with the requirements of the law governing such rights.

4. Travel

If UNICEF determines that the Contractor needs to travel in order to perform this contract, that travel shall be specified in the contract and the Contractor’s travel costs shall be set out in the contract, on the following basis:

(a) UNICEF will pay for travel in economy class via the most direct and economical route; provided however that in exceptional circumstances, such as for medical reasons, travel in business class may be approved by UNICEF on a case-by-case basis.

(b) UNICEF will reimburse the Contractor for out-of-pocket expenses associated with such travel by paying an amount equivalent to the daily subsistence allowance that would be paid to staff members undertaking similar travel for official purposes.

5. Statement of good health

Before commencing work, the Contractor must deliver to UNICEF a certified self-statement of good health and to take full responsibility for the accuracy of that statement. In addition, the Contractor must include in this statement of good health (a) confirmation that he or she has been informed regarding inoculations required for him or her to receive, at his or her own cost and from his or her own medical practitioner or other party, for travel to the country or countries to which travel is authorized; and (b) a statement he or she is covered by medical/health insurance and that, if required to travel beyond commuting distance from his or her usual place or residence to UNICEF (other than to duty station(s) with hardship ratings “H” and “A”, a list of which has been provided to the Contractor) the Contractor’s medical/health insurance covers medical evacuations. The Contractor will be responsible for assuming all costs that may be occurred in relation to the statement of good health.

6. Insurance

The Contractor is fully responsible for arranging, at his or her own expense, such life, health and other forms of insurance covering the term of this contract as he or she considers appropriate taking into account, among other things, the requirements of paragraph 5 above. The Contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members. The responsibility of UNICEF and the United Nations is limited solely to the payment of compensation under the conditions described in paragraph 7 below.

7. Service incurred death, injury or illness

If the Contractor is travelling with UNICEF’s prior approval and at UNICEF's expense in order to perform his or her obligations under this contract, or is performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval, the Contractor (or his or her dependents as appropriate), shall be entitled to compensation from UNICEF in the event of death, injury or illness attributable to the fact that the Contractor was travelling with UNICEF’s prior approval and at UNICEF's expense in order to perform his or her obligations under this contractor, or was performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval. Such compensation will be paid through a third party insurance provider retained by UNICEF and shall be capped at the amounts set out in the Administrative Instruction on Individual Consultants and Contractors. Under no circumstances will UNICEF be liable for any other or greater payments to the Contractor (or his or her dependents as appropriate).

8. Arbitration

(a) Any dispute arising out of or, in connection with, this contract shall be resolved through amicable negotiation between the parties.

(b) If the parties are not able to reach agreement after attempting amicable negotiation for a period of thirty (30) days after one party has notified the other of such a dispute, either party may submit the matter to arbitration in accordance with the UNCITRAL procedures within fifteen (15) days thereafter. If neither party submits the matter for arbitration within the specified time the dispute will be deemed resolved to the full satisfaction of both parties. Such arbitration shall take place in New York before a single arbitrator agreed to by both parties; provided however that should the parties be unable to agree on a single arbitrator within thirty days of the request for arbitration, the arbitrator shall be designated by the United Nations Legal Counsel. The decision rendered in the arbitration shall constitute final adjudication of the dispute.

9. Penalties for Underperformance

Payment of fees to the Contractor under this contractor, including each installment or periodic payment (if any), is subject to the Contractor’s full and complete performance of his or her obligations under this contract with regard to such payment to UNICEF’s satisfaction, and UNICEF’s certification to that effect.

10. Termination of Contract

This contract may be terminated by either party before its specified termination date by giving notice in writing to the other party. The period of notice shall be five (5) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a total period of less than two (2) months and ten (10) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a longer period; provided however that in the event of termination on the grounds of impropriety or other misconduct by the Contractor (including but not limited to breach by the Contractor of relevant UNICEF policies, procedures, and administrative instructions), UNICEF shall be entitled to terminate the contract without notice. If this contract is terminated in accordance with this paragraph 10, the Contractor shall be paid on a pro rata basis determined by UNICEF for the actual amount of work performed to UNICEF’s satisfaction at the time of termination. UNICEF will also pay any outstanding reimbursement claims related to travel by the Contractor. Any additional costs incurred by UNICEF resulting from the termination of the contract by either party may be withheld from any amount otherwise due to the Contractor under this paragraph 10.

  1. Taxation

UNICEF and the United Nations accept no liability for any taxes, duty or other contribution payable by the consultant and individual contractor on payments made under this contract. Neither UNICEF nor the United Nations will issue a statement of earnings to the consultant and individual contractor

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